Shipping & Delivery

Effective Date: 15 April 2026

At Draftvolt Textile Private Limited, we aim to deliver your order quickly, safely, and reliably. This page explains how shipping works once you place an order with us.

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Where We Ship

We currently deliver across India, covering metro cities, towns, and most remote areas.

For international shipping requests, you can contact us directly for availability.

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Order Handling Time

Before your order is shipped, it goes through processing:

• Orders are usually processed within 1–3 business days
• Orders placed on weekends or holidays are processed the next working day
• During high-demand periods (sales or launches), processing may take slightly longer

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Delivery Timelines

Once shipped, your order typically arrives within:

• Metro Cities: 2–5 business days
• Other Cities: 4–8 business days
• Remote Locations: 5–10 business days

Delivery times may vary depending on courier partners and location conditions.

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Shipping Charges

We keep shipping simple and transparent:

• Orders above ₹1099 → Free Shipping
• Orders below ₹1099 → ₹199 standard shipping fee

Final charges are shown at checkout before payment.

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Tracking Your Order

Once your order is shipped, you will receive:

• A confirmation via email or SMS
• A tracking ID with courier details

You can use this tracking ID to check real-time delivery updates.

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Cash on Delivery (COD)

COD is available in selected regions across India.

Please note:

• COD availability may vary by PIN code
• We may verify COD orders before dispatch
• Orders may be cancelled if verification fails

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Delivery Attempts

Our delivery partners usually attempt delivery 2–3 times.

If delivery fails due to:

• Incorrect address
• Customer not available
• Refusal to accept the order

The package may be returned, and re-shipping charges may apply.

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Delays in Delivery

While we work with trusted courier partners, delays may occur due to:

• Weather conditions
• Transport disruptions
• Government restrictions
• High order volumes

We will always assist you in tracking and resolving delays, but we are not directly responsible for courier-side delays.

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Damaged or Tampered Packages

If your package looks damaged or opened:

• Do not accept it if visibly unsafe
• Record an unboxing video if possible
• Report the issue within 24–48 hours of delivery

We will review and arrange a replacement or refund if applicable.

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Incorrect Delivery Details

Please ensure your shipping address is correct.

We are not responsible for:

• Delays or losses due to incorrect addresses
• Failed deliveries caused by incomplete information

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Lost or Missing Orders

Once a package is marked as “delivered” by the courier, we are not responsible for loss or theft. However, we will support you in raising a claim with the courier service.

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Need Help?

For any shipping-related queries:

Draftvolt Textile Private Limited
📧 Email: info@draftvolttextile.com
📞 Phone: +91 9650322392, +91 9015566334
📍 Address: Office No-12, 2nd Floor, Shop No-6, Choudhary Dharamvir Market, Main Mathura Road, Badarpur, New Delhi -110044