Shipping Policy

Last Updated: 25-02-2026

At DRAFTVOLT TEXTILE PRIVATE LIMITED, we aim to ensure that your orders are processed and delivered in a safe, timely, and reliable manner. This Shipping Policy explains how we handle order processing, shipping, and delivery for purchases made through our website.

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Order Processing

• Orders are generally processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Once your order has been processed, you will receive an order confirmation and/or shipping notification.

• Processing times may vary during sales, promotional periods, holidays, or due to circumstances beyond our reasonable control.

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Shipping & Delivery Time

We deliver orders across India through trusted courier and logistics partners.

• Standard Delivery: 5–7 business days

• Express Delivery (if available): 2–4 business days

Delivery timelines are estimated and may vary depending on the delivery location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

The delivery timeline begins after the order has been processed and dispatched.

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Shipping Charges

• Applicable shipping charges are calculated at checkout based on the delivery location and order details.

• Free shipping may be offered on eligible orders or during promotional campaigns.

• Any applicable shipping charges will be displayed before you complete your purchase.

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Order Tracking

Once your order has been shipped:

• A tracking ID or tracking link may be shared with you through email, SMS, or other available communication methods.

• You can use the tracking details provided to monitor the status of your shipment until delivery.

• Tracking information may take some time to become active after the shipment is handed over to the courier partner.

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Shipping Limitations

• Currently, we deliver orders within India.

• Delivery availability may vary depending on the serviceability of the delivery location.

• We may not be able to deliver to certain remote or restricted locations.

• We do not guarantee delivery to P.O. Boxes or locations that are not serviceable by our courier partners.

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Delayed Deliveries

While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Courier or logistics delays

• Weather conditions

• Public holidays

• Transportation disruptions

• Incorrect or incomplete delivery information

• Remote or difficult-to-reach locations

• Government restrictions or other unforeseen circumstances

We appreciate your patience in such situations and will assist you in tracking your shipment where possible.

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Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information at the time of placing an order.

If an order is delayed, returned, or undelivered due to an incorrect or incomplete address, phone number, or other information provided by the customer, additional shipping charges may apply for re-delivery, where applicable.

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Lost or Damaged Shipments

If your order is lost, significantly delayed, or arrives damaged:

• Please contact us as soon as possible at info@draftvolttextile.com.

• Our team will review and investigate the issue with the relevant courier or logistics partner.

• For damaged packages, we may request photographs or other information to assist with the investigation.

• Depending on the circumstances and applicable policies, we may arrange a replacement, refund, or other appropriate resolution.

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Contact Us

For any shipping-related questions or concerns, please contact us:

DRAFTVOLT TEXTILE PRIVATE LIMITED

Address:
2nd Floor, Shop No. -6, Office No. -12,
Choudhary Dharamvir Market, Main Mathura Road,
Badarpur, New Delhi, South East Delhi,
Delhi, 110044.

Email: info@draftvolttextile.com

Phone: +91 8750813523