Privacy Policy

Effective Date: 15 April 2026

At Draftvolt Textile Private Limited, your privacy matters. This policy explains what information we collect, why we collect it, and how you stay in control of it.

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When You Interact With Us

Creating an Account or Placing an Order
When you shop with us, we collect essential details like your name, contact number, email, and delivery address to process your order smoothly.

Browsing Our Website
While you explore our website, we automatically gather basic technical data such as your device type, browser, IP address, and how you navigate our pages. This helps us improve performance and usability.

Contacting Us
If you reach out via email or forms, we store the information you provide to respond and assist you better.

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Why We Collect Your Data

We use your information to make your experience seamless and secure:

• To process orders and manage deliveries
• To communicate updates and respond to queries
• To improve website speed, design, and functionality
• To personalize product recommendations
• To send offers (only if you choose to receive them)
• To detect suspicious or fraudulent activity

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Who We Share It With

We only share your data when necessary to operate our business:

• Delivery partners to ship your orders
• Payment service providers to complete transactions securely
• Technical partners who help run our website
• Authorities if required under law

We never sell your personal information.

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Your Control Over Your Data

You are always in control. You can:

• Request access to your personal data
• Update or correct your information
• Ask us to delete your data
• Opt out of promotional messages anytime

Simply contact us, and we’ll handle your request.

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Cookies & Website Tracking

We use cookies to make your browsing smoother by:

• Remembering your preferences
• Keeping your session active
• Understanding how users interact with our site

You can disable cookies in your browser settings if you prefer.

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How We Keep Your Data Safe

We use reasonable security measures to protect your data. However, no online system is completely risk-free, and we encourage safe browsing practices.

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How Long We Keep Your Data

We retain your information only as long as needed for:

• Completing transactions
• Legal and regulatory compliance
• Business and record-keeping purposes

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Children’s Privacy

Draftvolt Textile Private Limited does not knowingly collect or store data from individuals under 18 years of age.

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If Something Goes Wrong (Data Breach)

In the unlikely event of a data breach, we will act quickly to:

• Secure our systems
• Inform affected users if necessary
• Notify authorities as required by law

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Legal Framework

We follow applicable Indian laws, including the IT Act, SPDI Rules, and the Digital Personal Data Protection Act, 2023.

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External Links

Our website may link to third-party platforms. We are not responsible for their privacy practices.

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Grievance Support

If you have any concerns or complaints regarding your data, you can contact our Grievance Officer:

Name: Vijay
Email: grievance@draftvolttextile.com
Phone: +91 9650322392, +91 9015566334

We aim to resolve all issues within the legally required timeframe.

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Need Help? Contact Us

Draftvolt Textile Private Limited
📧 Email: info@draftvolttextile.com
📞 Phone: +91 9650322392, +91 9015566334
📍 Address: Office No-12, 2nd Floor, Shop No-6, Choudhary Dharamvir Market, Main Mathura Road, Badarpur, New Delhi -110044